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Home/Help Center/Buying With Us

Help Center

Why Use G-Commerce?
Checkout
Order Issues
Orders & Returns
Payment Options
Protection
Purchasing
Reviews
Shipping

Buying With Us

Why Use G-Commerce?

All of Our Vendors Must Be Government Certified, How Can G-Commerce Guarantee That?
Are There Any Key Benefits That Only G-Commerce Can Offer?
How Can G-Commerce Provide Better Prices Than Our Current Vendors?
How is Purchasing Software from G-Commerce Better Than Getting it From the Item’s Website?
We Already Have Contracts For Our Procurement Needs, How Can G-Commerce Help Us?
What If We Need A Variety Of Products From Different Sellers?

Checkout

How to Contact G-Commerce Support?
How to Make a Tax-Exempt Purchase on G-Commerce?
How to Redeem a Promo Code?
How to Remove an Item from Your Cart?
I Want to Checkout for Multiple Shipping Addresses
I'm Having Trouble Checking Out
My Order Failed
My Payment Declined
Purchasing From Different Vendors
Why Was My Credit Card Declined During Checkout?

Order Issues

How to Claim an Order You Purchased as a Guest?
How to Get a Refund for an Order?
How to Report a Problem with an Order?
What Do I Do If I Didn’t Receive My Order?

Orders & Returns

Change a Wrong Shipping Address on an Order
Finding Your Refund
How Do You Determine When My Order Should Arrive?
How to Cancel an Order?
How to Return or Exchange an Item on G-Commerce?
Problems With Your Order
Questions About Your Order?
Returns & Refund Policies
What’s the Status of My Order?
When Can I Leave a Review or Report a Problem With an Order?
Why Can't I Find My Order in My Account?
Why Isn’t There Tracking Information for My Order?

Payment Options

What Payment Methods Can I Use to Check Out on GCommerce?

Protection

Tips for Buying Safely on G-Commerce
How Do You Secure Payments?
How does G-Commerce Ensures the Authenticity and Quality of the Products Offered by Suppliers?
Is buying on G-Commerce secure?
Responsibly Disclosing Security Vulnerabilities
Scam and Phishing Emails
Update Your Browser

Purchasing

How to Purchase an Item on G-Commerce?
I'm Having a Technical Problem with Buying on G-Commerce
What is G-Commerce?
How to Buy with Tax-Exempt Certificate?
How to Search for Items on Commerce?
What Is the Delivery Time for an Item?
Why Wasn't My Purchase Completed?

Reviews

Can I Delete or Edit My Review?
How to Leave a Review on G-Commerce?

Shipping

How to Track Your G-Commerce Order?
Multiple Shipping Addresses
What Is an Estimated Delivery Date?

For Buyers

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Contact

A Salesforce Tower, 415 Mission Street, Floor 37, San Francisco, CA 94105

P 341-333-6532

E [email protected]

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